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Q.What is the safety difference between Teflon and Cast Iron, or Enamel Coated Material?
A. Porcelain Enamel is a glass coating, not lead paint, and is used for a variety of food related purposes, including cookware, bakeware and grills. Porcelain Enamel has proven to be a safe and attractive coating for cookware.
New study indicates that Teflon can flake off into food and be ingested, the small amount of fluoride leached maybe linked to cancer. However, Cast iron is strong, durable, inexpensive, and is an even conductor of heat useful for cooking. Nutritionists suggest that iron is essential to produce red blood cells. Large amounts can be poisonous, but in North America, we are more likely to lack iron than have too much. Iron cookware provides less than 20 percent of total daily iron intake - well within safe levels. Besides, enamel coated outside of cast iron not only gives the cookware a luxury gloss, but also an unharmful material to human body, and it’s well within safe limits.
Q: Why cook with PaylessCookware case iron pans or pots?
A: PaylessCookware cast iron pans or pots with phenolic knob can go from freezer to oven top to table with evenly heat distribution and can keep food warm at the table. Cast iron pans and pots will always keep its shape and maintain a steady and flat base for glass topped ranges.
Q: What heat sources can PaylessCookware cast iron cookware be used on?
A: You can use any kind of heat source.
Q: How many degree should be set for cast iron ducth oven and phenolic knob on lid.
A: For dutch oven itself, you can set your oven temperature as high as 475 degree; The black phenolic knob, however, is plastic and can withstand up to 400 degree in the oven. The knob can be removed and the item can withstand up to 475 degrees. The stainless steel knob can be purchased at a local hardware store.
Q: Are your cookware bottom enameled? Are they safe for glass topped ranges?
A: Yes, most of our 10", 8", 6" skillets and 4Qt oval pots have a smooth-enameled bottom which is safe for glass topped ranges. Some of our dutch oven or 7 or 8 Qt oval pots have the rough bottom that looks like natural cast iron, but has a special treatment that is coated with matte black enamel, suitable for non-glass topped stove. Smoothly enameled bottom can be scratched by non-glass topped stove surface, therefore please use carefully.
Q: Is the interior of your cookware enameled?
A: Yes, the interior of our cookware is well-enameled. The cream color interior is smoothly enameled.
The matte black interior has a special treatment that creates a naturally cast iron surface, which is not as smooth as cream color interior, but it retains and redistributes heat-ideal for slow cooking, and it is more scratch resistant. The matte black interior is well-enameled also. With the special treatment, it is often mistaken for uncoated cast iron.
Q: Is the interior of your cookware pre-seasoned?
A: Yes, the interior of our cookware is pre-seasoned.
Q: Are PaylessCookware pots and pans bottom enameled?
A: Yes, our pots and pans are all enameled bottom.
Q: How to clean PaylessCookware pans or pots?
A: By hand wash with dish soap in hot water, rinsing and drying thoroughly, or in dishwasher, they are dishwasher safe. Please do Not wash your dutch oven with any wire brush or wire mesh pad, they could damage the enamel coated on the oven.
Q: Is it safe to use the cookware if the enamel is worn?
A: Yes.
Q: What is meant by seasoning your cast iron and metal cookware?
A: New cast iron, cast aluminum (Al), and steel cookware are prepared for a life of cooking use by filling the pores of the cooking surface with carbonized oil to 1) prevent pitting and rust, and 2) to create a semi nonstick quality.
Heating oil or lard to a very high temperature, if not smoking point, then wipe up, is all that is normally required to effectively season cast iron, cast aluminum, and steel cookware.
Peanut oil is recommended for seasoning cast iron and metal cookware because of its extremely high smoking point. Seasoning can be done on a stove top or in the oven. If seasoning in an oven, set oven to 350 degrees F for at least an hour.
Q: After cooking and cleaning, how do you care for cast iron cookware?
A: Care of cast iron cookware after cooking and cleaning simply requires you to wipe the cookware with some oil before storing to prevent rusting. If the cookware is to be stored for a lengthy period of time, spread a heavy amount of oil over the cookware and store in an air-tight plastic bag.
Note that all steel cookware, other than stainless steel cookware, should be prepared for storage with oil as well. Aluminum cookware does not rust and does not require oil application for storage.
Q: What is porcelain enamel cookware?
A: Porcelain enamel is a glass-like coating used to coat metals such as cast iron, steel, and aluminum in cookware. Such coated cookware is often referred to as "enamelware".
Porcelain enameling has been practiced by different cultures across millennia. The manufacturing process and elements of porcelain enamel are similar to that for glass.
Q: How strong is porcelain enamel cookware?
A: Porcelain enamel is extremely strong and durable. It can be subjected to high and low temperatures without damage. Porcelain enamel is also basically inert and does not react to common organics, including acidic elements in cooking, and most cleaning chemicals. Normal cooking utensils may be used in cooking.
Cleaning is very quick as porcelain enamel is highly stick resistant, non staining and scratch resistant. Non-abrasive cleaning techniques used for cleaning metal cookware is recommended. Sensible use and reasonable handling will ensure countless years of use.
Q: How can I get my free gift from free offer category?
A: The free offer catetory is set up for customers whose order amount is $50 or more. If purchase amount is $50 or more, customers could select a free gift under "$50 or more" category, and if purchase amount is over $100, then make a selection under "$100 or more".
Customers who didn't make any purchase from paylesscookware but free gifts would NOT be eligible for receiving any of the following free offers.
If any of these free gift was purchased along without paylesscookware, the order would NOT be considered free, and processed as a regular order with its regular price.
Q: What is Table Rate?
A: In Table Rate shipping, a table of prices is used to determine the shipping cost. Either the total weight or the total price of the order can be used in the lookup table. This cost is also added to the handling fee (which doesn't use the table), to arrive at a final shipping cost.
Q: What shipping method are we using?
A: To ensure the fastest shipping with the lowest cost, we are using UPS Ground at our table rate as our primary shipping method by which you will receive your order as fast as possible with minimum shipping cost. (Payless Table Rate is calculated based on the total weight of the order and your location. The calculation also allows our system to lower the shipping cost up to 50 % for you).
Q: What is other shipping information?
A: We do ship to USPS/UPS addresses, but such shipments are subject to USPS size, weight, and content restrictions. If we cannot send your package to your USPS/UPS address, we will contact you. USPS/UPS shipments may be subject to additional shipping fees. If you will be charged any additional shipping, we will contact you to notify you of the fees and give you a chance to adjust your shipping address if you so desire.
All shipments, unless specifically denoted, are curb-side shipments. All larger shipments, shipped via freight carrier, will require a signature at the time of delivery. Paylesscookware.com can not be held responsible for damages that may occur during delivery. It is the customer’s responsibility to inform us of any problems with this type of delivery at the time of receipt of the products. Paylesscookware.com is not responsible for shipping costs on merchandise not delivered due to a shipping company’s inability to deliver to a particular location. Certain circumstances may include but are not limited to: narrow or winding roads, dirt or gravel roads, and vacant establishments. In home delivery is neither implied nor offered without additional charge, and is not necessarily available even if the customer is willing to pay more for it.
Remote or hard-to-reach areas (example: Martha's Vineyard, etc.) may incur additional shipping fees.
If an item is shipped and returned because it is not deliverable due to an incorrect address, the customer will be responsible for shipping both ways. Orders for larger items that must ship freight require the shipping company to contact the customer prior to delivery. If the product is returned because the freight company could not reach the customer, this will be considered a return, and the order will be subject to our regular return policies.
When shipped to US locations, except for Alaska and Hawaii. All Alaska and Hawaii shipments are sent via UPS Worldwide Express, and as such require an individual quote. Shipments to Canada, shipments are sent via UPS Standard. If you order via the phone, you will be notified of the extra shipping before you place your order. If you order online, a customer service representative will contact you shortly after your order is placed with the additional shipping charges (before the item is shipped).
The customer is responsible for all duties and tariffs on Canadian, Alaska and Hawaii shipments.
We use UPS or USPS for smaller items, and larger items go freight. We reserve the right to choose which freight way carries your shipment. We do not, however, control the shipping companies (freight or UPS). Once a shipment is in the hands of the delivery company, we cannot change shipping addresses, we cannot make a delivery happen on a certain day, and we can only approximate delivery times. Basically we only know what they tell us from that point on. We wish we had more direct control over shipments, but that is not how shipping companies work.
If, upon inspection of a shipment, the product itself is visibly damaged, call us while the driver is still there! Please open the package upon receipt, before the driver leaves if possible, and inspect for damages. If you discover damage upon opening the box, call us right away and note any damages on the delivery receipt! This way, we have proof that the item was damaged by the shipping company and not by the customer. Doing these things will expedite receipt of a replacement product on your end, and reimbursement from the shipping company on our end. If you live in a large metropolitan area, difficulty in shipping may increase shipping prices. We will notify you before any additional charges are made if this is the case. If you do not inspect your shipment for damages right away, we cannot be held responsible for the damages later. |
